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  Frequently Asked Questions - Santa Cruz  

 
Booking
What is your cancellation policy?
Check-in and check-out
When is check-in and check-out?
 
 

 
Booking
What is your cancellation policy?
While on hold, the reservation deposit is non-refundable if cancellation is received at least 60 days prior to scheduled arrival, all funds, other than reservation deposit, will be returned if unit can be re-booked at same rate and period -we will be happy to return all funds less commissions. If you are not able to stay during the scheduled period, please call us so we can try to book it with another guest. Remember to consider inexpensive travel insurance if there is when a slight chance you may cancel since funds are non refundable. Travel Insurance

Check-in and check-out
When is check-in and check-out?
Check-in time is after 3:00 PM, Check-out time is before 11:00 AM.

 
 
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