APlus Resorts Confirmation Form

Cancellation & Refund Policy
2 nights non-refundable deposit is due to hold reservation for high and low season dates. 4 nights deposit for holiday dates. Balance due 60 days prior to arrival and refundable (less commission/fees) if we can re-book unit for same dates and rates. APlusResorts

Payment Instructions
Aloha! This is the confirmation for your Maui stay. Welcome to our family of Wailea friends. If you decide to stay with us again, you will receive our "friends discount". Balance of Payment: Please remember to mail a check for your balance at least 60 days prior to arrival. Our address to mail your check is: (Payable to): Jennifer Talbott Santa Cruz, CA 95060 You will receive a separate email reflecting the reservation deposit you just paid - deduct this amount from the total booking cost shown below. Please check this confirmation for accuracy and retain a copy for your records. Please report any discrepancies within 3 days. Keys: Obtained at the Destination Resorts office located at The Shops of Wailea, 3750 Wailea Alanui Drive lower level (below Louis Vuitton building). Provide Destination Resorts imprint of credit card for incidentals. For late check-in, security at t his same location will provide keys; use phone by door. Guests must check in at this Destination Resorts office prior to arriving at the Polo Beach Club property. For directions on how to get to The Polo Beach Club, please click here. Check-in time 3PM, Check-out time 11AM. Late departures may result in an extra days charge as time is needed to completely clean prior to the next guests arrival at 3pm. Check-in time may be delayed if necessary for a proper clean. Please leave keys in unit upon check-out. For our Maui tips, recommendations, and directions, please visit our page for booked guests: Polo Guest Info Questions? or problems during your stay? Polo Beach Club guests please call Destination Resorts (808) 891-6200 (8am-10pm) or Wailea Security (808) 879-1948 or 808-269-3663 (10pm-8am);If your questions/r equests cannot be taken care of immediately, call us at (831) 426-0691 PST, FAX (831) 426-0611. For a crib call 808-879-6262. Your cancelled check or bank statement is your receipt. If there are simultaneous or conflicting bookings, we will honor the booking that pays first. Terms & Conditions: Guest(s) agrees to follow house rules: Welcome to Polo Beach. The following parties are not responsible/liable for certain events, and guest agrees to indemnify, defend, protect, and hold harmless (1) the owner of the condominium unit in which the guests will reside, or (2) Destination Resorts, or (3) the condominium association within which the unit is located, against all claims, causes of action, demands, liabilities, damages, or costs including attorney fees arising out of or relating to any personal injury or death suffered by the Guest or by a member of his party or guest, or for any loss or damage of property of said Guest, member of guest's party, nor for any claims relating to use of the property, booking, flights, transportation, travel, disasters, illness, weather etc. Owner reserves right to refuse/cancel bookings. $100 reservation change fee may apply. Guest authorizes use of credit card or checking information for applicable payments. New confirmation supersedes old. Verbal reservation change requests are OK if approved in writing (fax, email) from owner. Our rates reflect the fact that some units may occasionally do maintenance and remodeling nearby. If for any reason a unit is not ready, please contact owner (800-486-2667) for an alternate accommodation.